Be ready for the AI questions in your next enterprise deal.

We help software, SaaS and fintech companies answer AI questionnaires, DORA clauses and availability requests from their enterprise customers with evidence. Gradiente is a boutique consultancy in AI, governance, risk and compliance (GRC) and Cybersecurity: we help your company use AI with control, prepare for the law and answer with evidence.

Book 30 minutes
contacto@gradiente.cl Write to us and we will set up a 30-minute conversation

How we work

Four steps, and each one ends with something you can show your board, your regulator or your customers.

  1. Conversation

    30 minutes, free of charge. We understand your business before we propose anything.

    Deliverable

    Your next step, agreed in writing.

  2. Assessment

    Fixed scope and fee. We measure where you stand against the standard or the customer requirement.

    Deliverable

    Inventory, gap against the standard or requirement, risk matrix and prioritized action plan.

  3. Implementation

    We build with your team what the plan prioritizes.

    Deliverable

    What the plan calls for, up and running, with scope, deliverables and way of working agreed up front.

  4. Ongoing support

    We keep the system alive and ready to show.

    Deliverable

    Monthly maintenance, fractional compliance or internal audit.

Services / Resilience

Resilience & availability

Your enterprise customers want to know how long a critical service can be down and how you prove it comes back in time.

We set the tolerance for each service with you and design its recovery tests; your team runs them and we document the evidence. The result is evidence you can share: which services matter, how long they can wait and how recovery was proven.

Recovered within tolerance

example · fictitious data
Example critical service that goes down and recovers before its RTO Example with fictitious data. Scale from 0 to 8 hours. The service goes down at hour 2 and is back to 100% at hour 4. Its recovery time objective (RTO) is 4 hours, up to hour 6. tolerable window RTO · 4 h 100% 0% 0 h2 h4 h6 h8 h
Out of service 2.0 h Tolerance 4.0 h

What you receive

  • DORA contract-readiness memoYour customer's contract clauses, mapped to what you already have in place.
  • Availability gap reportWhere your availability evidence stands and what to close first.
  • Recovery test plan & evidence packWhat gets tested, when, and the evidence each test leaves behind.
  • Customer questionnaire responsesAnswers to your customers' resilience and availability questions, backed by evidence.

Let's talk about your next step.

In 30 minutes we review where you stand and suggest where to start.

Book 30 minutes contacto@gradiente.cl Write to us and we will set up a 30-minute conversation